4 Ways to Increase Sales With B2B eCommerce Portal in 2021

You've already seen the stats: global B2B e-commerce sales will hit $ 8.7 trillion globally by 2021, while 89% of B2B customers make their inquiries via the internet.

There is no doubt that a B2B e-commerce solution is essential for your company. Stay relevant and competitive.

However, you may still wonder whether the hassle and investment of building a B2B business directory with all the bells and whistles is worth it worth it. You wanted a return on investment (ROI) in the form of increased sales and increased sales. You cut costs to ensure you were doing business smarter.

To get you over the barrier, you can do a B2B e-commerce -Portal use the four best ways to increase profits:

Reduce customer service costs

A B2B marketplace Customers can access product information such as prices, specifications and availability online in real time, while minimizing the call volume for your customer service agents and the customer's workload Port team is reduced so that you can visibly reduce your sales costs.

In addition, a Malaysia business directory portal with functions for order and inventory management enables customers to serve themselves instead of having to call customer service.

Expand the customer base and increase sales with Greater Risk

With a B2B marketplace you can effectively serve customers from different geographic areas or time zones as they can place their orders on the fly, not just during your business hours.

This added benefit can help increase sales and contributing revenue from global customers - a key growth location for many B2B companies. If you are able to place an order at a time available to customers, the more likely they will buy from you.

Online presence also enables potential users to find your business through search, giving you access to new customers outside of your local area where you need to be able to reach out. every country in the world.

To get a global impact on your online presence, you need to drive traffic to your website, this can be done using a combination of techniques such as website SEO, content marketing, and pay-per-click click.

Create a Relationship Experience To Increase The acquisition of a customers

A B2B ecommerce portal allows you to create an interactive experience that will improve relationships, and ultimately elevate conversions.

Website visitors can buy 64-85% more than just watching video. Can can boost your sales and profits by linking demo videos into your product pages to show how your product works.

On the other hand, giving 360 degrees for your product has photos that can produce similar results.

You We can also include advanced features, such as detailed product specifications, so visitors can follow their orders quickly and efficiently without having to call customer service and without wasting time explaining everything to the customer . .

A B2B ecommerce portal enables customers to place their orders any time of the day, any day of the week.

By accessing the internet, existing customers can access their order immediately and re-order can support re-ordering by adding a plan that lists what you have purchased in the past so that customers can find their product. want to translate quickly and efficiently.

You can further personalize the user experience by displaying prices and customer account specific information to reduce the path and reduce friction to complete a transaction.

A B2B e-commerce portal also enables consolidation of customer history and sales activities in one location, helping to avoid inefficiencies and costly mistakes due to human error or miscommunication.

The added benefit means that customers are more likely to order from your business, potentially increasing the quantity and variety they would buy from your site

Conclusion

Despite its complexity, the possibilities are enormous. Winning online means taking advantage of an emerging world that combines B2C best practices with traditional and non-traditional B2B tactics.

Despite their false comfort, significant numbers don't make sense. What matters is connecting, listening, and serving the faces behind the $ 6.7 trillion B2B ecommerce market.

At the center of all the trends listed  listed above is a unique principle that borders on the cliche: put your customer first.